PRIVACY POLICY
Effective Date: April 28, 2024
GENERAL
This page informs you of the Prosper Energy Management, LLC ("Prosper Energy Management", "we", "our" or "us") digital information services which are accessed via, though not limited to, the www.prosperenergymgmt.com website ("the Site"), and our policies regarding the collection, use and disclosure of personal data when you use the Site and the choices you have associated with that data.
We use your data to provide and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions of use, accessible from www.prosperenergymgmt.com
1. information collection and use
1.1 Personal Data: While using the Site, we may collect personal information which may include, but is not limited to: First and last name, Email, Phone number, Address, City, State, ZIP/Postal code, and other contact details when you voluntarily provide them.
1.2 Non-personal Data: We may also collect non-personal information which may include, but is not limited to: your computer's IP address, browser type, browser version, the pages of the Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data to improve the Site's functionality and user experience.
2. use of information
We use the collected information for the following purposes:
To provide and improve the Site
To respond to your requests, inquiries, or comments
To notify you about changes to the Site
To provide customer care and support
To provide analysis or valuable information to optimize the Site's performance and user engagement
To monitor the usage of the Site
To detect, prevent and address technical issues
3. tracking and cookies information
We use cookies and similar tracking technologies to track, collect and store non-personal information and activity on the Site. You can control the use of cookies by instructing your browser to refuse all cookies or to indicate when a cookie is being sent. However, by disabling cookies, you may affect your experience on the Site.
4. disclosure of your information
Prosper Energy Management will not sell, trade, or rent your personal information to third parties. We may disclose your personal information with trusted third-party service providers who assist us in operating the Site or conducting our business. These providers are bound by confidentiality agreements and are not allowed to use your information for purposes other than what we specify.
Legal requirements that Prosper Energy Management may disclose your personal information in the good faith belief that such action is necessary for the following reasons:
To protect and defend the rights and property of Prosper Energy Management
To comply with a legal obligation
To protect against legal liability
To protect the personal safety of users of the Site or the public
To prevent or investigate possible wrongdoing in connection with the Site
5. security
The security of you information is important to us, but please be aware that no method of transmission over the internet or method of electronically storing data is 100% secure. While we implement reasonable security measures to protect your personal information, we cannot guarantee its absolute security.
6. changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. contact us
If you have any questions or concerns about this Privacy Policy, please contact Prosper Energy Management using the following contact information below: